Terms of Service

    Last updated: January 23, 2026

    1. Acceptance of Terms

    By accessing or using Top Rated Plumber ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all visitors, users, and others who access or use the Service.

    2. Description of Service

    Top Rated Plumber is an online directory that connects homeowners with plumbing professionals. We provide a platform for plumbers to list their services and for homeowners to search, compare, and contact plumbing companies. We do not provide plumbing services directly and are not responsible for the quality of work performed by listed professionals.

    3. User Accounts

    To access certain features of the Service, you may be required to create an account. You agree to:

    • Provide accurate, current, and complete information
    • Maintain and promptly update your account information
    • Keep your password secure and confidential
    • Accept responsibility for all activities under your account
    • Notify us immediately of any unauthorized use

    4. Business Listings

    If you are a plumbing professional listing your business, you agree to:

    • Provide accurate and truthful business information
    • Maintain valid licenses and insurance as required by law
    • Respond to customer inquiries in a timely manner
    • Not engage in deceptive or fraudulent practices
    • Comply with all applicable laws and regulations

    We reserve the right to remove or suspend any listing that violates these Terms or that we determine, in our sole discretion, is harmful to our platform or users.

    5. Reviews and Content

    Users may submit reviews, ratings, and other content. By submitting content, you:

    • Grant us a non-exclusive, royalty-free license to use, display, and distribute your content
    • Represent that your content is accurate and based on genuine experience
    • Agree not to submit false, misleading, or defamatory content
    • Understand that we may remove content that violates these Terms

    6. Prohibited Conduct

    You agree not to:

    • Use the Service for any unlawful purpose
    • Impersonate any person or entity
    • Interfere with or disrupt the Service
    • Attempt to gain unauthorized access to any portion of the Service
    • Use automated systems to access the Service without permission
    • Harass, threaten, or intimidate other users
    • Submit false or misleading information

    7. Premium Services and Payments

    We offer premium subscription services for plumbing professionals. By subscribing:

    • You agree to pay all applicable fees as described at the time of purchase
    • Subscriptions will automatically renew unless cancelled
    • Refunds are provided in accordance with our refund policy
    • We reserve the right to change pricing with advance notice

    8. Disclaimer of Warranties

    THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT ENDORSE OR GUARANTEE ANY PLUMBING PROFESSIONAL LISTED ON OUR PLATFORM.

    9. Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, TOP RATED PLUMBER SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO DAMAGES FROM WORK PERFORMED BY LISTED PROFESSIONALS.

    10. Indemnification

    You agree to indemnify and hold harmless Top Rated Plumber, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.

    11. Modifications to Terms

    We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the updated Terms on this page. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

    12. Termination

    We may terminate or suspend your account and access to the Service at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

    13. Governing Law

    These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved in the appropriate courts.

    14. Contact Us

    If you have any questions about these Terms of Service, please contact us at:

    Email: legal@topratedplumber.com
    Address: Top Rated Plumber, LLC